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Go to the shopDelivery Policy
Delivery Policy
We understand that getting your pet's products quickly is very important to you and therefore we make every effort to process and fulfill your order as fast as possible.
DUBAI
- Free Delivery on orders above Dhs. 150 (orders below will be charged Dhs. 15)
- Orders placed before 12pm from Monday to Friday will be delivered the same or within 1-2 days*
- Any orders placed on Saturday or Sunday (or public holidays) will be delivered on the next working day.
- *We can not promise same day delivery if you order before 12pm, but we will do our very best.
SHARJAH, AJMAN, UMM AL QUWAIN
- Free Delivery on orders above Dhs. 200 (orders below will be charged Dhs. 20)
- Orders delivered every Tuesday and Thursday
- Please note deliveries are anytime between 1pm-7pm.
ABU DHABI, AL AIN
- Free delivery on orders above Dhs. 450 (orders below will be charged Dhs. 50)
- Orders delivered every Wednesday
- Please note deliveries are anytime between 1pm-7pm.
RAS AL KHAIMAH, FUJAIRAH
- Free delivery on orders above Dhs. 500 (orders below will be charged Dhs. 50)
- Orders delivered every Friday
- Please note deliveries are anytime between 1pm-7pm.
Receiving of your Package
If you know you might not be in for your delivery, please leave details in the comments box upon placing your order where you would like your order to be left. Please note that for cash-on-delivery orders we cannot leave your package unless it has been paid for.
Shipping will be done by our delivery team. Avoid any delivery delay by providing your full address along with your contact details.
